Music Production Toolkit Support

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Every time I launch Pro Tools, I get "This version of (plug-in name) requires ...
 
Every time I launch Pro Tools, I get "This version of (plug-in name) requires authorization for you to use it. Please press the Authorize button to begin the authorization process." The only options are to Authorize/Buy or Quit. How do I remove expired (trial) plug-ins?


Pop-up Authorization Messages



All Digidesign plug-ins and software that require an additional purchase (and many from third-party developers) require an iLok license for authorization.*

When the Pro Tools application is launched, a message will appear for each plug-in or software option that requires iLok authorization if the license for that sofware is not found on an iLok connected to your computer.

Pro Tools installers and installation disks include various installers for optional plug-ins and software in order to allow existing owners of these options to install or update software for which they have licenses.

If you have installed optional plug-ins or software that you did not purchase, and you do not have an iLok license to use these items, you can remove the software using the instructions below. Once you do, the pop-up authorization message will no longer appear during Pro Tools startup. The procedure for removing the expired (demo) software is different depending on the software type and platform. Information on trial licenses is at the bottom of this page.

*With the exception of MP3 Option:

What Plug-Ins Are Included With My System?
  • To find out what plug-ins are included with your Pro Tools system purchase*, see the Products Section of the website.
  • Choose your Pro Tools system, then click on the "Bundled Plug-Ins" tab.

*While the DigiRack plug-ins are included with all Pro Tools software upgrades, promotional bundles such as the Ignition Pack software are included with the purchase of new Pro Tools HD and LE hardware systems only. The Ignition Pack bundle is not included with Pro Tools software upgrades. DigiRack Plug-ins, original Ignition Pack, and Ignition Pack 2 software do not use iLok authorization (only the Ignition Pack 2 Pro includes extra softare that is iLok-authorized). DigiRack plug-ins require no authorization for use in Pro Tools, while the Ignition Pack software includes instructions for authorization on the printed cards for each Ignition Pack 3rd party product.

See also:

Removing Plug-Ins



Windows
Use Add/Remove programs to remove any plug-ins that you do not want on your system.
To manually remove:
C:\Program Files\Common Files\Digidesign\DAE|Plug-Ins

Mac OS X:
Go to Mac HD/Library/Application Support/Digidesign/Plug-ins and delete the relevant plug-in(s), then empty the Trash.

In some cases, there may be multiple plug-in files for one plug-in installation. For instance, D-Fi consists of these 4 plug-ins, which you would remove from your plug-ins folder:
  • LoFi
  • RectiFi
  • SciFi
  • VariFi

Optional Software & Bundles


DigiTranslator, DV Toolkit, DV Toolkit 2, and the Music Production Toolkit are optional software purchases that are not included with the regular purchase of Pro Tools software or hardware systems. Some of these software components are installed in the Pro Tools folder instead of the [More]
 
iLok Authorization and iLok.com Information
 
iLok Authorization and iLok.com Information

Information about the iLok authorization system and video tutorials about how to use iLok.com for electronic license deposits and transfer to an iLok.

Additional iLok Information, Links, Related Documents



What Is An iLok & Why Would I Need One?


   


Digidesign has transitioned all of our plug-in software copy protection from floppy drive based key disks to copy protection authorizations that reside on the iLok technology provide by PACE. The following is some information about iLok technology.

The iLok USB Hardware Key (pictured here) is a device that holds authorization keys and connects via the USB port to your computer.

The iLok USB Hardware Key enables you to carry all of your authorizations with you wherever you go using a single key:
  • It's Portable: iLok enables you to easily move authorizations from one computer to another. Use your software at home, at the office, at a studio, or at a friend's house. iLok makes it portable.
  • It's Safe: Authorizations are stored in the secure iLok USB Hardware Key — not on the computer or hard drive. iLok is immune to problems caused by machine upgrades, disk maintenance, hardware failures, and software updates.
  • It's Convenient: Store all of your iLok-enabled software authorizations on a single iLok USB Hardware Key, regardless of developer

Using iLok.com & Electronic iLok License Transfers



Many products that are sold online can be purchased as web-only electronic licenses to activate optional plug-ins and software installed from web downloads or your Pro Tools CD. These include many plug-ins and optional software products sold as "Full License" or time-limited "Rental" licenses available on the DigiStore. For these electronic licenses, no iLok License Card is included or required. Licenses are purchased online, deposited to your iLok.com account, and then transferred to your iLok. This is a quick and easy process that allows you to purchase products online and use them immediately.

Many new boxed versions of iLok-enabled software products from Digidesign include an activation card with instructions on how to authorize your iLok using the Digidesign website. With these products, an Activation Code is used to deposit the licenses to your account on iLok.com.

What is my iLok User ID?
If you have not already done so, you would create a free iLok.com account yourself at iLok.com. Once you create an account there, your iLok User ID is what you use to login to your account on iLok.com (not your login password, which you also choose). Your iLok.com User ID is sometimes referred to as your "iLok ID", "iLok User ID", or "iLok Account". All of these are the same thing, your login name [More]
Downloads    
iLok Usage Guide - Japanese
0.92 MB
Download
iLok Usage Guide v8.0 (PDF)
1.77 MB
Download
 
TL Space IR libraries cannot be installed with TL Space 7.4 (Native Edition ...
 
TL Space IR libraries cannot be installed with TL Space 7.4 (Native Edition & TDM) on Windows XP.
Installing IR libraries that have been downloaded from the TL Space Impulse Response Library Product Page, fail to load properly.

This problem seems to be corrected by using the TL Space 7.4cs1 installer located in the download section of the TL SPace Product Page. You may uninstall your current version of TL Space before running the TL Space 7.4cs1 installer.

The steps to load an IR library are as follows:

1) Download a .tls IR library file from the TL Space IR Library Product page here.

2) Insert TL Space on an a track in Pro Tools.

3) Within the TL Space plug-in window navigate to the Edit menu and select "Install TL Space IR package" and browse to the IR Library (.tls file) that you have downloaded.

4) Click the Install Button.

5) Notice that nothing happens. The IR does not install. You will see no message or picture for the IR.

Note: This is seen on XP only with both TDM and Native versions of TL Space.

[Page View]
 
What are the differences between Beat Detective and Beat Detective LE?
 
What are the differences between Beat Detective and Beat Detective LE?

All versions of Pro Tools HD software include the full version of Beat Detective.

Pro Tools LE (v6.7 and higher) and Pro Tools M-Powered software both include Beat Detective LE.

Beat Detective LE differs from the full version of Beat Detective in these features:
  • Beat Detective LE does not support using Beat Detective across multiple tracks. When Beat Detective is applied to multiple tracks, only the top track is edited.
  • Beat Detective LE does not support Collection Mode
The separate purchase of the Music Production Toolkit adds those full Beat Detective features to Pro Tools LE or M-Powered software:
Music Production Toolkit Product Section

Beat Detective Information

For more information about Beat Detective, see the Beat Detective chapter of the Pro Tools Reference Guide:
Pro Tools Reference Guide - All 7.x Versions

See also the Music Production Toolkit Guide (PDF) in the Downloads tab of the Music Production Toolkit product section linked above. [Page View]
 
Music Production Toolkit and DV Toolkit 2 Support on Intel-Based iMac, ...
 
Music Production Toolkit and DV Toolkit 2 Support on Intel-Based iMac, MacBook and MacBook Pro
On currently-shipping Intel-based iMacs, MacBooks, and MacBook Pros, the maximum Toolkit track count of 48 stereo tracks is not supported at 88.2 or 96k sample rates. This item applies only to the maximum simultaneous record/playback features of the Toolkits at sample rates of 88.2k and 96k. All other Toolkit features are fully functional on the Intel-Mac platform.

(Taken from the "Read Me" for Pro Tools LE 7.3 & 7.4 for Mac, Item # 80156) [Page View]
 
Music Production Toolkit plug-ins do not show up in Pro Tools on an Intel-Based ...
 
Music Production Toolkit plug-ins do not show up in Pro Tools on an Intel-Based Macintosh.
After installing the Music Production Toolkit on an Intel-based Macintosh, the plug-ins are not accessible from within Pro Tools but still appear in the Plug-Ins folder.

This can happen if you have installed the PowerPC-based version of the Toolkit which is included in many retail packages.

To correct this, you will need to download and install the Intel-based Mac updates. To insure a proper update, it is advisable to delete the incorrect components before installing the updates. Here are the steps for this:

1) Navigate to 'Macintosh HD -> Library -> Application Support -> Digidesign -> Plug-ins' and drag the following files to the trash:

'Broadband Noise Reduction LE.dpm'
'Hybrid.dpm' and 'Hybrid' folder
'Smack! LE.dpm'
'SoundReplacer.dpm'
'TL Space Native.dpm'
'Xpand!.dpm'

2) Next, navigate to 'Macintosh HD -> Applications -> Digidesign ->Pro Tools' and throw away 'MusicProductionToolkit.bundle'

3) Now you are ready to download the updates. You will need the following three files:

Download Music Production Toolkit Installer for Mac OS X for Intel (43.1 MB)
TL Space — Native Edition for Intel-based Macs (19.6 MB)
Xpand! 1.0.1.989UB Updater for Intel-based Macs

4) Simply run the downloaded installers and the Plug-ins should appear and function properly the next time you launch Pro Tools.
[Page View]
 
What Fixes are Included in Pro Tools LE 7.1cs9 for Mac OS X?
 
What Fixes are Included in Pro Tools LE 7.1cs9 for Mac OS X?


The following warning is not included in the 7.1cs9 Read Me document. This issue was discovered after the release of Pro Tools 7.1cs9:
WARNING
In Pro Tools 7.1cs9, the session can not be saved after importing any MP3/MP4 files by dragging from the Workspace browser, desktop, or finder. Until we provide the fix in an upcoming CS release, the workaround is to avoid using drag and drop importing of MP3/MP4 files, and instead use "Import Audio to Track" or "Import Audio to Regions List".

About Pro Tools 7.1cs9



From the Pro Tools LE 7.1cs9 Read Me for Mac OS X:

For Digi 002, Digi 002 Rack, Mbox or Mbox 2 Systems with Pro Tools LE 7.1 for Mac OS X 10.4 ("Tiger") for PowerPC-Based Macs Only

This update will not work without Pro Tools LE 7.1 for Digi 002, Digi 002 Rack, Mbox, or Mbox 2 systems on Mac OS X 10.4 already installed.

What's Fixed in Pro Tools LE 7.1cs9?



Pro Tools LE 7.1cs9 for Mac OS X contains the following:

Fixed: Pro Tools Always Overwrites Automation in Existing Playlists When Using "Import (Session Data): Overlay New on Existing Playlists" (Item # 63172)

Pro Tools would not allow a session with a 2-hour start time to overlay automation data on a session with a 1 hour start time without clearing all automation before 2 hours on the destination session.

Automation cannot be "combined" with an overlay—the destination session’s automation will be replaced from the Session Start time of the source session.

Inserts and sends must be consistent between sessions or they may be overwritten.

Fixed: Volumes With Japanese Naming Will Not Mount In DigiBase (Item #73463)

DVD, CD, and hard drive volumes with Japanese naming will not mount in DigiBase.

It was also not possible to create a Pro Tools session on a Japanese-named volume without getting an error.

Fixed: Some Automation Moves Could Be Written Incorrectly When Writing Immediately After A "Play" Command (Item#78032)

This could occur when touching a control immediately after a "play" command, but before the transport started moving.

Fixed: Potential Problems When Relinking Audio Files (Item #77061, #79230)

If DigiTranslator was not installed, Pro Tools would assign a new unique ID to a copy of an Avid audio file when using "Save A Copy." This was because Pro Tools required DigiTranslator to read Avid unique IDs.

Files without unique IDs imported into Pro Tools could not be later relinked if the file name had later been changed by the user from the Finder level.

Pro Tools will now function in the following way:
  • Automatically add a unique ID (as needed) to audio files when opening a session or importing audio.
  • Recognize Avid unique IDs, even when DigiTranslator is not installed.
Fixed: When Using Network Home Directories, Pro Tools Would Not Launch if the Library/Preferences Directories Were Not On A Local File System (Item #78524)

Network Home Directories are sometimes used to provide the same settings and files to users on multiple machines on a network. This fix allows the Library/Preferences Directories to be on a Network Home Directory instead of being required to be on the individual local system.

Fixes Included from Pro Tools LE 7.1cs8:



Fixed: Some International Characters Were Not Allowed In Pro Tools 7 Sessions (Item # 71269 and [More]
Downloads    
Pro Tools LE 7.1cs9 for Mac OS X (PPC)
26.31 MB
Download
DV Toolkit 2 CS7 for Non-Admin Accounts on Mac OS X (PPC)
12.23 MB
Download
Music Production Toolkit CS7 for Non-Admin Accounts on Mac OS X (PPC)
33.84 MB
Download
Pro Tools LE 7.1cs9 Read Me for Mac OS X
0.05 MB
Download
 
What Fixes are Included in Pro Tools M-Powered 7.1cs9 for Mac OS X?
 
What Fixes are Included in Pro Tools M-Powered 7.1cs9 for Mac OS X?


The following warning is not included in the 7.1cs9 Read Me document. This issue was discovered after the release of Pro Tools 7.1cs9:
WARNING
In Pro Tools 7.1cs9, the session can not be saved after importing any MP3/MP4 files by dragging from the Workspace browser, desktop, or finder. Until we provide the fix in an upcoming CS release, the workaround is to avoid using drag and drop importing of MP3/MP4 files, and instead use "Import Audio to Track" or "Import Audio to Regions List".

About Pro Tools 7.1cs9



From the Pro Tools M-Powered 7.1cs9 Read Me for Mac OS X:

For Qualified M-Audio Devices with Pro Tools M-Powered 7.1 for Mac OS X 10.4 ("Tiger") for PowerPC-Based Macs Only

This update will not work without Pro Tools M-Powered 7.1 for qualified M-Audio devices on Mac OS X 10.4 already installed.

What's Fixed in Pro Tools M-Powered 7.1cs9?



Pro Tools M-Powered 7.1cs9 for Mac OS X contains the following:

Fixed: Volumes With Japanese Naming Will Not Mount In DigiBase (Item #73463)

DVD, CD, and hard drive volumes with Japanese naming will not mount in DigiBase.

It was also not possible to create a Pro Tools session on a Japanese-named volume without getting an error.

Fixed: Some Automation Moves Could Be Written Incorrectly When Writing Immediately After A "Play" Command (Item#78032)

This could occur when touching a control immediately after a "play" command, but before the transport started moving.

Fixed: Potential Problems When Relinking Audio Files (Item #77061, #79230)

If DigiTranslator was not installed, Pro Tools would assign a new unique ID to a copy of an Avid audio file when using "Save A Copy." This was because Pro Tools required DigiTranslator to read Avid unique IDs.

Files without unique IDs imported into Pro Tools could not be later relinked if the file name had later been changed by the user from the Finder level.

Pro Tools will now function in the following way:
  • Automatically add a unique ID (as needed) to audio files when opening a session or importing audio.
  • Recognize Avid unique IDs, even when DigiTranslator is not installed.
Note: DigiTranslator is not compatible with Pro Tools M-Powered software.

Fixed: When Using Network Home Directories, Pro Tools Would Not Launch if the Library/Preferences Directories Were Not On A Local File System (Item #78524)

Network Home Directories are sometimes used to provide the same settings and files to users on multiple machines on a network. This fix allows the Library/Preferences Directories to be on a Network Home Directory instead of being required to be on the individual local system.

Fixes Included from Pro Tools M-Powered 7.1cs8:



Fixed: Some International Characters Were Not Allowed In Pro Tools 7 Sessions (Item # 71269 and 76222)

German, Norwegian, Swedish, and French/French Canadian characters were affected. DigiBase search criteria was also affected.

Fixes Included from Pro Tools M-Powered 7.1cs7:



Fixed: Using "Import Session Data" and Choosing "Consolidate From Source Media" Would Post an Error (Item #72604)

The error posted was "Could not complete your request because Assertion in Cmn_Interval.cpp, line 210."

Fixed: "Unexpected Quit" when Launched from a Non-Admin or Second Admin User Account (Item #75059)

The quit would [More]
Downloads    
Music Production Toolkit cs7
34.08 MB
Download
Pro Tools M-Powered 7.1cs9 Read Me for Mac OS X
0.05 MB
Download
Pro Tools M-Powered 7.1cs9 for Mac OS X (PPC)
24.93 MB
Download
 
Pro Tools LE 7.1cs8 for Mac OS X Release Notes
 
Pro Tools LE 7.1cs8 for Mac OS X Release Notes
In addition to all previous fixes, Pro Tools LE 7.1cs8 for Mac OS X added the following:

Fixed: Some International Characters Were Not Allowed In Pro Tools 7 Sessions (Item # 71269 and 76222)
  • German, Norwegian, Swedish, and French/French Canadian characters were affected
  • DigiBase search criteria was also affected
[Page View]
Downloads    
Pro Tools LE 7.1cs8 Read Me for Mac OS X
0.04 MB
Download
 

 
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