 Unable to change edit mode using the F1-F4 keys (function keys) on the ...
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| Unable to change edit mode using the F1-F4 keys (function keys) on the D-Control keyboard with the workspace open. |
This is a known issue in Pro Tools HD 8 (Mac OS X & Windows XP/Vista).
Using the soft keys or edit mode keys on the D-Control will work.
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The Score Editor switch in the softkey section of the ICON D-Command or ...
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| The Score Editor switch in the softkey section of the ICON D-Command or D-Control does not open the Score Editor window. |
This is a known issue in Pro Tools HD 8 (Mac OS X).
When you press the Score Editor switch from the ICON soft keys, the Score Editor Window won’t open.
Workaround: select Score Editor option with mouse in the Pro Tools Window menu or execute “Cntrl+Opt+=” to open Score Editor.
Once Score Editor is open, the related soft key on ICON switch will work as expected.
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D-Control displays go to full contrast after firmware update
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| D-Control displays go to full contrast after firmware update |
This is a known issue in Pro Tools HD 8 (Mac OS X).
To clear this out you need to Reset the unit from within the Utilities section... which is virtualy impossible to read since it is solid blocks instead of text. The Reset can be performed "blindly" by hitting the following switches:
Utilities
- Soft Keys Right Column, Middle Switch
- Soft Keys Left Column, Bottom Switch
- Soft Keys Left Column, Bottom Switch
Voila!
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When plug-in is in Learn mode and the track with this plug-in is not focused ...
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| When plug-in is in Learn mode and the track with this plug-in is not focused on Main ICON unit, all automation LED-s in plug-in UI will be red if the track is in one of automation write modes. This conflicts with red color indication for plug-in control, which has been armed for mapping. |
This is a known issue in Pro Tools HD 8 (Mac OS X & Windows XP).
Workaround: Put the track with plug-in to 'Read' automation mode.
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When plug-in is in Learn mode and ICON is in Custom Fader Flip mode it ...
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| When plug-in is in Learn mode and ICON is in Custom Fader Flip mode it is possible to map plug-in controls by arming control for mapping and touching the fader. |
This is a known issue in Pro Tools HD 8 (Mac OS X & Windows XP).
However, when pressing Flip switch in Custom Fader section the scribbles won’t provide visual indication as to which row of encoders is currently targeted for mapping.
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Scribble strips do not indicate a Hardware Output path is in use when ...
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| Scribble strips do not indicate a Hardware Output path is in use when in Assign Matrix, Insert mode with ICON D-Command and D-Control. |
This is a known issue in Pro Tools HD 8 (Mac OS X & Windows XP).
In Assign Matrix, Insert mode the used H/W output path will not have amber background indicating that it's already assigned after switching to a different insert on the same track.
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Mechanical issue with ICON faders: The threshold for return-to-zero on ...
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| Mechanical issue with ICON faders: The threshold for return-to-zero on fader touch (Alt / Option + touch fader) is such that small fader increments will not physically return to the zero marking, though both Pro Tools and the Volume strip indicate the correct setting. |
This is a known issue in Pro Tools HD 8 (Mac OS X & Windows XP).
Workaround: Option + Click and DRAG the fader instead of a momentary touch.
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Internal talkback on D-Control and D-Command is noisy.
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| Internal talkback on D-Control and D-Command is noisy. |
This is a known issue and we are currently working on a solution.
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Touch Value (TchVal) on D-Control Faders is frozen on "yes".
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| Touch Value (TchVal) on D-Control Faders is frozen on "yes". |
This is a known issue in Pro Tools HD 7.4x (Mac OS X).
There is no 100% guaranteed workaround, though most customers are able to correct the behavior by going through the following steps:
- Quit Pro Tools
- Navigate to the Preferences folder (Mac HD/Users/ -home folder- /Preferences)
- Locate and remove the Pro Tools Preference file
- Launch Pro Tools
- Declare the D-Control under Peripherals > Ethernet Controllers
For Pro Tools 7.4.2 users, this issue has been fixed in Pro Tools HD 7.4.2cs1 on Mac OS X (Leopard):
Click here for the Pro Tools HD 7.4.2cs1 download page.
For Pro Tools 7.4 users, this issue has been fixed in Pro Tools HD 7.4cs7 (Mac OS X, Windows XP - Vista):
Click here for the Pro Tools HD (Mac OS X, Tiger) download page.
Click here for the Pro Tools (Windows XP) download page.
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What are the voltages on the D-Control Logic Power Supply?
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| What are the voltages on the D-Control Logic Power Supply? |
D-Control Logic PSU
Pin 1: +3.3V = Blue
Pin 2: +5V = Red
Pin 3: +5V = Red
Pin 4: GND = Black
Pin 5: GND = Black
Pin 6: -12V = White
Pin 7: +12V = Yellow
Pin 8: NC
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