 -9094 or crash when playing back in Pro Tools LE 6.0.1 with Mbox.
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| -9094 or crash when playing back in Pro Tools LE 6.0.1 with Mbox. |
- Most likely, a restart of the computer will fix this error message if the error message appeared after the USB cable to Mbox was disconnected.
- In general, it's not a good idea to hot swap the USB cable on Mbox when Pro Tools is launched.
- If Pro Tools is launched and the USB cable to Mbox gets disconnected or user disconnects it on purpose, it's possible that Pro Tools will throw the error message -9094 or will crash. This will require a restart of the computer.
- Consequently, if hot swapping the USB cable connected to Mbox, is to be used as a troubleshooting technique (ie. no audio is playing out of Pro Tools or no audio signal is getting to Pro Tools during record), it would be advisable to quit out of Pro Tools (and possibly shut down the computer) first before hot swapping the USB cable connected to Mbox.
- Also note: Mbox must be connected to the computer for Pro Tools to launch, otherwise you will get the error message: Unable to Create DAE Deck.
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When working in Pro Tools LE 6.0 for OS X, I get an error message: Pro ...
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| When working in Pro Tools LE 6.0 for OS X, I get an error message: Pro Tools has unexpectedly quit. (Specifically for Mbox) |
Here are some possible solutions to this error message:
1) Verify you are using a supported Mac Computer. Supported computer information can be found at http://www.digidesign.com/compato/
2) Make sure you are using a supported version of the OS. To check this: Apple Menu > About this Mac. (Mac OS 10.2.3, 10.2.4, 10.2.5, & 10.2.6 are supported, you can a download the update from http://www.apple.com/)
3) Verify how much memory is installed. There should be a minimum of 512 mb of RAM installed. To check this: Apple Menu > About this Mac.
4) Trash Preferences:
Mac Hard Drive > Users > users file folder > Library > Preferences. Drag to Trash: com.digidesign.protools.plist, DAE prefs.(the entire folder), Digisetup.OSX and any Pro Tools LE preferences files.
5) For all Mounted Hard drives trash the contents of the Digidesign Databases folder: Go to Mac Hard Drive (or the hard drive with your OSX installation)> Digidesign Database > Volume.ddb and possibly Cache.wfm
6) Trash Databases Folder (If present):
Mac Hard Drive > Library > Application Support > Digidesign > Databases > Trash Volumes folder. Empty trash. Restart.
7) Configure System Preferences:
System Preferences can be found on the Dock or in your Apple menu.
a) Open Classic > Start/Stop Tab. Uncheck > Start Classic when you log in. (To go from Classic System preference back to the System Preferences main window hold down the Apple/Command key and the letter L )
b) Open Energy Saver. Uncheck anything that allows the computer to go to sleep/shutdown/ power save etc. and set the timer bars to 'Never'... ( apple + L)
c)Open Date & Time. Verify that the date is correctly set
Go to the Network Time and check the box > Use a network time server.
d) Disable any Virus Protection Software.
8) Repair Permissions:
Mac HD > Applications > Utilities > Launch Disk Utility. In the left Column all your mounted Drives/Volumes will be listed. For each drive there will be 2 listings one that will be indented and one that is not. You want to select the Indented one for each drive (it will say something like MAC HD or what ever you named each Volume)
Then Click on the Information Tab. Verify that the drive has been formatted HFS or HFS +
Next, click on the First Aid Tab. Select Repair Permissions. Do this for ALLvolumes (Indented listings)
Restart you computer
9) If you have not already updated to Pro Tools Version 6.1.2 (for Jaguar versions 10.2.3 through 10.2.8) or Pro Tools 6.4 (for Panther version 10.3.2) Do so now by going to www.digidesign.com > Support > Downloads > Pro Tools LE 6.1.2 or 6.4
10) Unplug any other USB devices from the computer, then restart the computer before launching Pro Tools (this will ensure that the driver for the other USB device is not loaded upon startup.).
11) Multiple copies or installations of OSX on the same computer can cause conflicts. If you have other copies (created by copying the System and associated files to another drive) or installations of OSX, removing them may alleviate some 'Unexpectedly Quit' errors.
12) Open Login items in your System Preferences Panel and disable all Login items. Restart your computer before launching Pro Tools.
13) Unplug the Mbox from the USB cable, restart the computer and once you're up to the desktop, plug the USB cable back into the Mbox and launch Pro Tools.
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DAE error -1501, "Digidesign mach OS services framework failed. -1501", ...
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| DAE error -1501, "Digidesign mach OS services framework failed. -1501", "could not complete your request because - midifilter" errors after installing Pro Tools 6.1, then reverting back to 6.0 on OS X. |
These errors are usually indicators of a bad 6.1 installation, or perhaps that there are mixed components (6.0 and 6.1) on the system.
Try doing a complete uninstall and reinstall.
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DAE error -6042 when using and Aurora Fuse or Igniter capture card.
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| DAE error -6042 when using and Aurora Fuse or Igniter capture card. |
Here are some things you can try to reduce -6042 errors when using an Aurora Fuse card with Pro Tools:
- 320x240, less than 1meg/sec data transfer rate.
- Use the Aurora codec.
- Remember that a session already on the 6042 edge can be pushed over the edge when a QT movie is played.... you are adding to the pci traffic with the movie.
- Set the video track to view by block instead of picon track to avoid screen flickering when you drop your insertion point down, or scroll the edit window.
- Make sure the aurora drivers are set to display the movie on the NTSC/PAL monitor only and not on the floating QT movie window.
- Position the floating QT window at the bottom of your screen so that only the top bar is visible... eliminates making the computer display that window's graphics.
For the Aurora Igniter Card:
In Control Panels>Ignition>Playback, set Preview to Video only, not both. Also, capturing video at 720X486 with a capture rate of 1500k per second will cause problems. Try capturing at a lower rate, like 720X486 at 500k per second.
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DAE error -7053 when using the Native Instruments Pro-52 software synth ...
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| DAE error -7053 when using the Native Instruments Pro-52 software synth in Pro Tools LE 5.3.2 (Win XP). |
This error message is related to the -9006 error message which is caused by having 1 gig, or more, of RAM in the computer. The solution is the same as solving the -9006 error message: "DAE was unable to obtain a disk buffer of the requested size an additional 2680k of memory is needed..-9006.
Resolve this error by setting the Paging File Initial Size to 1065 or lower in Virtual Memory. 1024 is the recommended value.
Here's how:
Start Menu > right-click on My Computer and choose properties > Advanced Tab> Click Settings in the Performance area > Advanced Tab > Click Change in the Virtual Memory area. Set the Paging File Initial file to 1024. Click Set. Restart.
This error will only occur on machines with 1 gig, or more, of RAM installed. If setting the Paging File Initial Size to 1024 does not resolve the error, try choosing the setting for "No paging file" and click "Set". Restart.
This problem has little or no occurrence in Pro Tools 6.1., when only running Pro Tools.
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How do I trash my Pro Tools preferences on Windows XP?
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| How do I trash my Pro Tools preferences on Windows XP? |
Trash the Pro Tools LE preferences:
Local Disk C:\Documents and Settings\"your user name folder"\Application Data\Digidesign
If you don't see the Application or Digidesign folders, then they are hidden. To show these folders: Tools Menu > Folder Options > View Tab > Select "Show Hidden Files and Folders" > Click Apply and OK.
Trash the entire DAE Preferences folder:
Local Disk C:\Program Files\Digidesign\DAE\DAE Prefs
(For Pro Tools v6.1 the DAE prefs are located in Local Disk C:\Program Files\Common Files\Digidesign\DAE\DAE prefs.)
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DAE error -6002 on Pro Tools LE for Windows 98
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| DAE error -6002 on Pro Tools LE for Windows 98 |
May indicate a conflict with another driver. Disable all nonessential peripheral devices, including Printers, ZIP drives, Scanners, etc...
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"Neo Access" error while attempting to create a new Pro Tools session.
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| "Neo Access" error while attempting to create a new Pro Tools session. |
In one case trashing Pro Tools preferences, DAE Prefs folder, DigiSetup, and the Digidesign Databases folder on both the system and audio drives fixed the problem.
To trash all elements of Digidesign Databases on the system drive, also open Libary>Application Support>Digidesign>Databases and trash the Volumes and Catalogues folders.
This was seen on a PowerBook G4 system with a FireWire audio drive
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When attempting to Bounce to Disk using MP3 option The MP3 option cannot ...
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| When attempting to Bounce to Disk using MP3 option The MP3 option cannot be enabled because: the "Codecs" folder could not be found within the "DAE" folder. |
The Pro Tools Application must be located in the Pro Tools folder
- Mac HD > Applications > Digidesign > Pro Tools
If you have moved the pro tools application out of the pro tools folder and are launching Pro Tools from this new location (most likely moved to the desktop) you will get this error when attempting to do a Bounce.
If you would like to have a alias of the Pro Tools Application on your desktop you must create an alias first then drag the alias to the desktop.
- To create an alias select the application and hold down the apple key + the letter L or go to the file menu a choose make alias
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When consolidating I get error message(s): 1. Unable to create a new ...
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| When consolidating I get error message(s): 1. Unable to create a new audio file on drive "list drive" for track "lists track" 2. ...because Attempt to position mark before start of file (-40). 3. DAE -1309 was encountered. |
This all seems to be in reference to the 2Gig file limit size. While Mac OS 10 doesn't have a 2 Gb limit, Pro Tools still does.
The different error messages seem to be related to the Pro Tools session file (and what OS and digidesign system was used to create the session--i.e. Pro Tools software or hardware).
With a new OS 10/PT 6.0 session I get (-40) error immediately!
With a relatively new PT session--originating on OS 9--I get the -1309 error. It doesn't occur until into the duplicate.
With a really old PT session I get "unable to create a new audio file... immediately!
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