 Where are the Pro Tools preference files located in Mac OS X?
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| Where are the Pro Tools preference files located in Mac OS X? |
Each User has their own set of Preferences located in their Home folder. If the User's Account Name is "Bob" then the files would be located in the following directory: /Users/bob/Library/Preferences/
The files in question are:
com.digidesign.protools.plist
DAE Prefs
DigiSetup.OSX
Pro Tools v6.0 Preferences
com.digidesign.protools.plist - saves information on various window settings (such as New Session, Save Session, Import Audio, etc...)
DAE Prefs - saves information on which plug-ins are installed
DigiSetup.OSX - saves information on what hardware is installed
Pro Tools v6.0 Preferences - saves basic Pro Tools settings
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On a MacOS9 system, I select New Session from the Pro Tools LE file menu ...
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| On a MacOS9 system, I select New Session from the Pro Tools LE file menu and nothing happens. None of the dialogue boxes will appear. No windows appear. |
Trash the finder preferences and NAV services preferences and restart.Try moving the entire preferences folder out of the system folder and restart.
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During installation of Pro Tools LE 5.3.1 "The driver installer could ...
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| During installation of Pro Tools LE 5.3.1 "The driver installer could not find the driver Hardware" and then was not able to launch Pro Tools. |
The solution is to move the Digi 001 PCI card to a different slot in the CPU and reinstall Pro Tools LE.
Here's how to do this:
1) Start Menu > Right-click My Computer > Properties > Hardware Tab > Device Manager > Open Sound, video and game controller category > Right-click on Digidesign Digi 001 and choose Uninstall.
2) Start Menu > Control Panel > Add or Remove Programs > Select Digidesign Pro Tools LE v.3.5.1 > Remove. Completely remove Pro Tools.
3) Shut down computer. Open CPU and move the Digi 001 PCI card to a different slot. Close CPU. Restart computer.
4) When the computer reboots and the Add New Hardware Wizard appears, leave it on the desktop.
5) Start Menu > My Computer > Pro Tools CD > Pro Tools Installer folder > double-click on the Setup Icon and proceed with installing Pro Tools LE. Or install from the Pro Tools 5.3.1 download from the website.
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After install of Pro Tools LE 6.0 (Mac OS 10.2.3) and launching Pro Tools ...
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| After install of Pro Tools LE 6.0 (Mac OS 10.2.3) and launching Pro Tools LE for the first time, an error message appears: Unable to Create DAE Deck. |
The Pro Tools LE 6.0 CD has software for both Digi 001 and Mbox systems. Some customers have inadvertently installed the Digi 001 software for Mbox or vice versa. The solution is to uninstall the Pro Tools software and then reinstall the right software for the Digidesign hardware you have.
Here's what to do:
1) Use the Pro Tools LE CD and uninstall all Pro Tools software. (Double-click on "Install Pro Tools LE" from the Pro Tools LE 6.0 CD. When it comes to the Custom Install page, click where it says "Custom Install" and Choose "Uninstall" instead. Proceed with uninstalling Pro Tools.)
2) Now, install only Pro Tools LE, either for Mbox or Digi 001. (Do not install Answerbase or DigiTranslator.) Restart.
3) Unplug any other peripherals connected to USB port.
4) Make sure Mbox is connected to USB port.
5) Launch Pro Tools LE. All should be fine.
If you still get the "Unable to Create DAE Deck" error message, download the firmware update Rev 20 from the Digidesign website and run it.
Here's where to download:
www.digidesign.com > Support > Downloads > Mbox (in Download Categories). Download Mbox Firmware Updater Rev 20 for OS X. Once downloaded and unstuffed, run the updater.
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Pro Tools LE 6.0 freeze with no error message. Requires a hard reboot ...
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| Pro Tools LE 6.0 freeze with no error message. Requires a hard reboot of the computer. |
In one case, removing the Adaptec SCSI card resolved the issue.
I informed Bruce McPherson that a firmware update MAY resolve this.
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Can't hear CD's or other audio apps through Digi hardware. OS X sound ...
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| Can't hear CD's or other audio apps through Digi hardware. OS X sound manager (playing Mac system sounds through Digi hardware) |
In Pro Tools 6.0, iTunes / Logic/ 3rd party apps cannot play through the Digi HW. OSX SYSTEM SOUNDS (error beeps, whatever) will not be heard through the DIGI HW.
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DAE error -9014 "Digidesign hardware is either not installed or in use ...
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| DAE error -9014 "Digidesign hardware is either not installed or in use by another application" in Pro Tools 6.0. |
What to check:
- Make sure that you are on the supported version of the OS 10.2.3 or higher
- Try restarting Pro Tools and/or rebooting the the computer
- Verify that card and cable are seated firmly, and all connections are secure
- Uninstall using the CD and reinstall the software
- Trash Preference: DigiSetup. located in the folder Hard Drive/Users/...username.../Library/Preferences/
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DAE Error -9155 in Pro Tools 6.
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| DAE Error -9155 in Pro Tools 6. |
In sessions with high sample rates (96 kHz or more), you may need to set the Hardware Buffer Size to 512 or more to avoid -9155 errors during playback with dense automation.
From the Pro Tools TDM 6.0 ReadMe.
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DAE Error -9132 in Pro Tools 6.0 or 6.0.1
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| DAE Error -9132 in Pro Tools 6.0 or 6.0.1 |
If a -9132 error occurs during Bounce To Disk (even with the highest Hardware Buffer setting selected), bus the appropriate
tracks to the appropriate number and format of audio tracks, and record to disk. You can then use the resulting audio files as you would have used bounced files.
From the Pro Tools TDM 6.0 and 6.0.1 ReadMe.
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DAE Error -9735 in Pro Tools 6.0 and 6.0.1
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| DAE Error -9735 in Pro Tools 6.0 and 6.0.1 |
When Pro Tools reaches the end of its time limit in the time line, or if Pro Tools has been in continuous play for longer than
the maximum time limit, you will encounter a DAE error -9735. The maximum time limit for Pro Tools depends on the session
sample rate. For more information, see the Pro Tools Reference Guide.
From the Pro Tools TDM 6.0 and 6.0.1 ReadMe.
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