 When launching Pro Tools|HD software (v5.3), the following error message ...
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| When launching Pro Tools|HD software (v5.3), the following error message is posted: "Pro Tools for TDM requires a TDM Mixer Plug-in in the Plug-ins folder" |
Installing Pro Tools software onto the same hard drive volume/partition as the System Folder resolved the error.
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Although not consistent, it appears that one or more of my 192 I/O's does ...
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| Although not consistent, it appears that one or more of my 192 I/O's does not initialize properly. I can tell this when the Sync and Sample Rate lights don't come on. Pro Tools will not recognize the interfaces and I am forced to restart the computer to get things to work. |
Allowing the chassis to warm up for 30 seconds or more BEFORE powering on the interfaces seems to have solved this problem for one customer.
This behavior has only been seen when using a PCI expansion chassis.
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When going into the Import Audio dialog, Pro Tools 5.3 quits to the desktop ...
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| When going into the Import Audio dialog, Pro Tools 5.3 quits to the desktop with the message: "1C Gershwin Waves DSP: read exec wait for host status bit set (konyxtrdy mask 2) failed". |
Verify if you are using Pro Tools|HD compatible version of Waves Plug-ins, and make sure you are using the latest version of these plug-ins.
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Why does the system usage window show stream manager usage when either ...
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| Why does the system usage window show stream manager usage when either Long Delay II or Extra Long Delay II are instantiated. |
In Pro Tools 5.3 and higher, Long Delay and Extra Long Delay use the HTDM technology which utilizes the Digidesign Stream Manager.
To learn more about HTDM go to: http://www.digidesign.com/support/faq/htdm.html
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After installing my Pro Tools|HD cards (HD Core and HD Process), my computer ...
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| After installing my Pro Tools|HD cards (HD Core and HD Process), my computer (G4 AGP 933MHz) refuses to boot. The power light goes on but nothing else (no Mac chime or monitor activity) |
In two cases, resetting the motherboard solved this problem.
The button to reset the motherboard is located near the battery. Hold it down for at least 5 seconds to perform a complete reset.
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Is my Digidesign 13 slot chassis compatible with my Pro Tools|HD cards? ...
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| Is my Digidesign 13 slot chassis compatible with my Pro Tools|HD cards? |
The original Digi 13-slot chassis (the one with the big ribbon cable) is not supported because the cards need to be installed in reverse order (right to left) and the TDM flex cable needs to make a severe bend that would compromise its integrity.
Pro Tools|HD Incompatible Models S/N = NB055300B1 or lower
Pro Tools|HD Compatible Models, the S/N begins with NB0600100C
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Occasionally when booting a system with the ProMax DH-Max dual monitor ...
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| Occasionally when booting a system with the ProMax DH-Max dual monitor AGP card, the top portion of the monitors are black, the apple menu bar appears in the middle of the screen, the bottom portion of the desktop is unreachable, or the desktop may be offset to one side. |
A reboot will usually solve this problem. Otherwise, you can open the Monitor control panel and rearrange the monitors.
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With Pro Tools TDM 5.3, one or more plug-ins may appear to be missing ...
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| With Pro Tools TDM 5.3, one or more plug-ins may appear to be missing from the Plug-In Inserts menu, while other plugins may be listed twice. Additionally, selecting one of the duplicate plug-in names from the menu may actually instantiate one of the "missing" plug-ins. |
DAE 5.3 R2 corrects this problem.
DAE 5.3 R2 is available in the Download section of the Digidesign website.
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Second instance of Amp Farm 1.6 for HD has a reversal of it's Gain knob ...
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| Second instance of Amp Farm 1.6 for HD has a reversal of it's Gain knob functionality. |
Steps to Reproduce:
1) New Session. Create new track. Insert Amp Farm.
2) Create second track. Insert Amp Farm. The Gain knob in the second Amp Farm Plug-in will need to be rotated counter clock-wise to increase gain rather than clock-wise as it should be. Amp tone is incorrect for the preset and the other amp knobs will not produce the appropriate sweep behavior.
This bug has been fixed in Amp Farm 2.0 release.
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Freeze, type 3, or type 10 error at Pro Tools 5.3 launch when loading ...
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| Freeze, type 3, or type 10 error at Pro Tools 5.3 launch when loading Machine Control. |
This is a known issue with Machine Control 1.0.1 and Pro Tools 5.3. It occurs after doing anything (including removing or authorizing a plug-in) with a PACE iLok authorization key, quitting, and then relaunching Pro Tools. Pro Tools will then hang on loading Machine Control at the next launch.
Currently there is no workaround except to remove the Machine Control extension from System Folder>DAE Folder>DAE Extensions. Otherwise, a reboot is required. This issue is resolved in Pro Tools 5.3.1 and higher.
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