 iLok is lit, but Pro Tools is giving a message that a plug-in needs to ...
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| iLok is lit, but Pro Tools is giving a message that a plug-in needs to be authorized or reauthorized |
This could be due to a defective USB Port. Insert the iLok into a different port.
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Pro Tools MIX Cards Not Recognized in Late Model Digidesign 7-slot, SBS ...
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| Pro Tools MIX Cards Not Recognized in Late Model Digidesign 7-slot, SBS 7-slot, and SBS 13-slot Chassis |
This problem can be remedied by using DigiSystem™ INIT 5.1.3cs5 Update (for Mac MIX systems only).
Download is available from the Support/Downloads DAE & DSI Download Section:
http://www.digidesign.com/download/daedsi
The following chassis, shipped after January 2002, did not recognize Pro Tools|24 MIX cards when installed. This problem has been fixed. In addition, Pro Tools|24 MIX and Pro Tools|HD users will need to download an updated version of DigiTest (available soon) if they wish to test their setups with these chassis.
* Digidesign 7-slot chassis
* SBS 7-slot chassis
* SBS 13-slot chassis
DigiSystem INIT 5.1.3cs5 is still compatible with earlier chassis.
Who Should Use This Update?
This update should be used only by:
* Any Pro Tools 5.1.1 or 5.1.3 user with a Digidesign 7-slot, SBS 7-slot or SBS 13-slot chassis shipped after January 2002
* DigiSystem INIT 5.1.3cs5 can only be used to replace the Pro Tools 5.1.1 or 5.1.3 DigiSystem INIT
* DigiSystem INIT 5.1.3cs5 may be used in conjunction with any version of the Pro Tools 5.1.1 or 5.1.3 application, but should only be used if your MIX cards are not being recognized by the chassis listed above.
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I get no audio output when running Logic Audio in DAE mode.
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| I get no audio output when running Logic Audio in DAE mode. |
Logic Audio v5.1.2 and earlier is not compatible with the Dithered Mixer plug-in. Reverting to the standard, 24-bit Optimized Mixer plug-in resolves this issue.
Logic Audio v5.1.3 does in fact support the Dithered Mixer plug-in.
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Every time I arm a track to record, all the Inserts and Sends light up ...
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| Every time I arm a track to record, all the Inserts and Sends light up in the session. |
This will happen when Low Latency Monitoring is enabled. For a complete description of the "Low Latency Monitoring" feature, please refer to your Getting Started with Digi001/ToolBox XP Guide.
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DAE error -9093 "H/W Buffer overrun" when playing a session. The "Use ...
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| DAE error -9093 "H/W Buffer overrun" when playing a session. The "Use DMA if available" option is chosen for both ATA/IDE drives in the system. |
Reinstalling the Intel Application Accelerator resolved the errors:
http://www.intel.com/support/chipsets/IAA/index.htm
This particular customer could only play the session with the H/W Buffer set to 2048 samples. The computer being used was a Dell XPS-B1000R with WinXP, 512MB RAM, Digi001 hardware and PT LE 5.3.1.
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DAE error -2048 when attempting to open a Pro Tools session.
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| DAE error -2048 when attempting to open a Pro Tools session. |
A corrupt session file is to blame. Transferring the tracks into a new session (File>Import Tracks) resolves the error.
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Is it possible to organize the preset list for Virus?
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| Is it possible to organize the preset list for Virus? |
Yes, it is possible to group the presets to your liking.
Open the System Folder>DAE Folder>Plug-in Settings Folder>Virus folder.
-Here, you will find folders that contain all of the patches that you can select. Just create the folders you would like and drag the sounds around into them until it is organized the way you like.
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How to reset the ethernet settings on the Control|24.
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| How to reset the ethernet settings on the Control|24. |
On the Control|24:
1. Press the UTILITY button.
2. Press TEST.
3. While holding down the SHIFT and OPTION buttons, press ETHERNET.
4. Press RESET.
5. Press OK.
6. Press EXIT three times.
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-9060 error when recording to a FireWire drive. What extensions should ...
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| -9060 error when recording to a FireWire drive. What extensions should I disable that were installed with my formatting utility for my FireWire drive? |
1. The FireWire drive must have the Oxford 911 bridge chip and spin at 7,200 RPMs or faster to be supported with Pro Tools.
2. Format the FireWire drive with the Apple Drive Setup Utility. Formatting will wipe the drive clean; consequently, you should back up any data that is on the FireWire Drive first before erasing the disk. If the FireWire drive mounts on the desktop, simply highlight it's icon, then choose Erase Disk under the Special Menu and choose Mac OS Extended. Click Erase. Don't forget to backup your data first!
3. Disable all extensions and control panels that were installed with the formatting utility software for the FireWire drives. Below are a list of various extensions and control panels to disable in the Extensions Manager.
Apple Menu > Control Panels > Extensions Manager. Disable by unchecking various extensions and and control panels, then restart the computer.
For EZ Quest Cobra FireWire Drives:
HDST Cartridge Mounter. (Hard Disk Speed Tools)
HDST FireWire Support and any other HDST extensions.
For LaCie FireWire Drives:
LaCie FireWire Support.
LaCie USB Support.
Silverling Pro - Control Panel.
For Maxtor FireWire Drives:
Maxtor Carbus Enabler.
Maxtor FW Support HD.
Maxtor FW Support RBC.
Maxtor USB Support driver.
Maxtor USB Support Shim.
For Phantom and Acom FireWire Drives:
HDST USB Support, Shim. (Hard Disk Speed Tools)
HSDT USB Support Driver
HDST FireWire Support, RBC.
HDST FireWire Support, MO
HDST FireWire Support.
Western Digital FireWire Drives:
WD FireWire Support
WD FireWire Support RBC
Glyph FireWire Drives:
Glyph GD1
Glyph GT1
Glyph MP1
Glyph OS1
Glyph FireWire P-Port Lib.
Other World Computing Drives:
HDST FireWire Support
HDST FireWire Support MO
HDST Support RBC
Mercury Elite FireWire Drives:
HDST FireWire Support
HDST FireWire, MO
HDST FireWire Support, RBC
HDST USB Support Driver
HDST USB Support Shim
This information does not imply tested compatibility and/or Digidesign approval. For full compatibility information visit http://www.digidesign.com/compato
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Getting -9093 error when recording in Pro Tools LE Mac.
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| Getting -9093 error when recording in Pro Tools LE Mac. |
One customer reported what caused the -9093 error message, after much troubleshooting, was he was inadvertently kicking his computer's modem, which was on the floor. Once he moved the modem out of the way of his feet, he stopped getting the error message.
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