 After a reboot, launching Pro Tools LE v6.8.1 with Sonobox in OS 10.4.1, ...
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| After a reboot, launching Pro Tools LE v6.8.1 with Sonobox in OS 10.4.1, can sometimes take anywhere from 10 to 30 seconds for the Sonobox USB light to come on and for the device to be seen by the computer. |
In some cases, a user may need to hot plug the device in order to successfully launch Pro Tools.
This is caused by a DHCP network preference created by Mac OS X that often takes a few moments to load before the Sonobox is able to bind to its own driver. To eliminate this preference, delete "preferences.plist" in Library/Preferences/SystemConfiguration
Note: If a user resets their network info (or if they use DHCP to connect to the Internet which most DSL and cable modem users do) it is possible for this preference to be refreshed.
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Some AAF's from Media Composer Adren 2.1.x, Xpress Pro 5.1.x, and News ...
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| Some AAF's from Media Composer Adren 2.1.x, Xpress Pro 5.1.x, and News Cutter Adrenaline & News Cutter XP 6.1.x give parsing errors when importing into Pro Tools 6.4 and higher and not all tracks are imported. |
There are several issues that could be causing this. Most cases are resolved in Pro Tools 6.9.1cs3 (Mac OS 10.3.x TDM), 6.9.3cs2 (Mac OS 10.4.x & Win XP TDM), 6.9cs4 (Mac OS 10.3.x & Win XP LE), and 6.9.2cs4 (Mac OS 10.4.x LE). We also recommend that Avid users upgrade to Media Composer Adrenaline 2.1.7, Xpress Pro 5.1.7, and News Cutter Adrenaline & News Cutter XP 6.1.7 and higher.
These issues will be resolved in a future version of Media Station|PT and Avid Studio Bundle.
Avid CPR's are available at http://www.avid.com/onlinesupport/downloadcpr.asp. Scroll down and click on I Accept. For Media Composer Adrenaline, choose Editor_DNA_HD and then MCA_HD 2.1.7.
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When I play something in QuickTime 7, I don't get any audio output unless ...
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| When I play something in QuickTime 7, I don't get any audio output unless I turn my Digidesign hardware off. |
This is a known issue when using QuickTime 7 in Mac OS X 10.4.
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"Spotlight" and "Dashboard" remapping required for some Pro Tools keyboard ...
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| "Spotlight" and "Dashboard" remapping required for some Pro Tools keyboard shortcuts. |
Two key commands that Pro Tools uses to initiate recording are assigned to "Spotlight" and "Dashboard," two new features introduced in Mac OS X 10.4 ("Tiger"). In order to use these key commands for Pro Tools, the key commands for "Spotlight" and "Dashboard" must be remapped.
To remap Command+Space:
1) Open System Preferences.
2) Select Spotlight.
3) Turn off the Command+Space mapping by unchecking the checkbox for the Spotlight menu keyboard shortcut, or by clicking in the box and choosing a shortcut or your choice (be sure you do not choose a shortcut that Pro Tools is using).
To remap F12:
1) Open System Preferences.
2) Select Dashboard & Expose.
3) Select F12 from the menu next to the Dashboard item.
4) Choose another F key or select any combination of modifier keys and an F Key.
Taken from the Read Me for Pro Tools v6.9.2 (TDM and LE) for Mac. (Item # 62625)
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PRO TOOLS TIP: Using DigiBase to Manage Media Files and Session Information ...
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| PRO TOOLS TIP: Using DigiBase to Manage Media Files and Session Information & Making Sure Pro Tools Recognizes Your Hard Drives |
From the the DigiZine Winter 2005 Edition, Technically Speaking.
Find out from one of Digidesign's Tech Support specialists how to use DigiBase to manage your files and designate your hard driives for use with Pro Tools.
[click here for more]
DigiZine Winter 2005 Edition
Workshop
Technically Speaking
Thom Loftus answers the following questions:
-How to make sure Pro Tools recognizes your hard drives using DigiBase
Note: Digidesign now recommends formatting drives in Mac OS X as the following:
Mac OS Extended (Journaled)
To read current and past issues of DigiZine, see the following section of the Digidesign website:
DigiZine
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File being copied can't be found message followed by -36 error when copying ...
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| File being copied can't be found message followed by -36 error when copying data to a Granite Digital SCSI drive in Mac OS 10.4 |
This can occur with Granite FireWire 400 ATA6 drives larger than 120gigs. Granite Digital has a fix available for the problem at http://www.granitedigital.com/support/index.htm
Granite FireWire 800 systems are not affected, nor are the earlier ATA5 models.
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Roxio's Jam and Toast are not able to use the CoreAudio using Digidesign ...
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| Roxio's Jam and Toast are not able to use the CoreAudio using Digidesign TDM hardware under TIGER (Mac OS 10.4x) and Pro Tools v6.9.2. |
With the initial release of TIGER (Mac OS 10.4x) and Pro Tools 6.9.2, Core Audio is not functioning correctly with some third party applications. Download a more recent version of the CoreAudio Driver (v6.9.2cs2 or higher)
Here's the download page for CoreAudio drivers on the website:
http://www.digidesign.com/index.cfm?navid=54&langid=1&itemid=4879
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How to get ATTO ExpressStripe for use with Pro Tools 6.9.2?
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| How to get ATTO ExpressStripe for use with Pro Tools 6.9.2? |
ATTO Express Stripe can be used for video playback with Avid Mojo on OS X, and is required for 2:1 or 1:1 video. For 6.9.1 users, ExpressStripe 3.0 is installed by the Media Station|PT installer (without the need for an authorization code). However, at the time of this writing, Media Station is not yet available for Mac OS 10.4.x
Pro Tools 6.9.2 users can download ATTO Express Stripe for Mac OS 10.4.x from http://www.digidesign.com/download/mojo/
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After installing QuickTime 7, the CoreAudio driver will no longer work ...
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| After installing QuickTime 7, the CoreAudio driver will no longer work properly. |
This a known issue with QuickTime 7. You will need to uninstall QuickTime 7 and reinstall QuickTime 6.5.2.
More information on the Apple website at:
http://www.apple.com/support/downloads/quicktime652reinstallerformac.html
http://www.apple.com/support/downloads/quicktime652reinstallerforquicktime701.html
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Pro Tools does not start recording when pressing the Command+Space Bar ...
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| Pro Tools does not start recording when pressing the Command+Space Bar (Spacebar) key command. |
In Mac OS X Tiger, 10.4, the Command+Space Bar key command is assigned to the new "Spotlight" feature of the operating system.
To remap Command Space Bar to Pro Tools, do the following:
1) Go to the Apple Menu and open the System Preferences.
2) Select Spotlight.
3) Turn off the Command+Space mapping by unchecking the checkbox for the Spotlight menu keyboard shortcut, or by clicking in the box and choosing a shortcut of your choice (do not choose a shortcut that is already used by Pro Tools).
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