 Problems monitoring digital inputs while in Low Latency Monitoring mode ...
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| Problems monitoring digital inputs while in Low Latency Monitoring mode with a Digi 002. |
This is a known issue and has been fixed in versions 5.3.2cs2 and higher.
Here's where to download this update from the Digidesign website:
http://www.digidesign.com/download/cs/
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What version of Pro Tools is compatible with Avid Xpress Pro 5.0 HD and ...
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| What version of Pro Tools is compatible with Avid Xpress Pro 5.0 HD and Media Composer Adrenaline 2.0 HD? |
At the time of this writing, there is no version of Pro Tools which is compatible for co-installation with either of these applications. Digi 002 is not qualified as either a controller or audio I/O for either of these applications.
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Avid Xpress Pro 5.0 HD and Avid Media Composer Adrenaline 2.0 HD were released in December, 2004.
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I intermittently hear random audio or the wrong audio played back with ...
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| I intermittently hear random audio or the wrong audio played back with my AVoption|V10 systems on WinXP v6.4 and v6.4cs8. |
When playing back a session, occasional pops or random audio could be heard. The problem could be exacerbated by using a high Hardware Buffer setting.
This has been fixed with the release of Pro Tools v6.4cs9 Mac TDM & LE, XP TDM & LE.
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95 sample latency when recording into Pro Tools via Digi 002Rack. Tracks ...
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| 95 sample latency when recording into Pro Tools via Digi 002Rack. Tracks are actually placed 95 samples late. Digi 002Rack record latency compensation is incorrect. |
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This is a known issue with Pro Tools LE and the Digi 002, but is fixed in Pro Tools LE 6.9.
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When I move the mouse, or when the hard disk is very busy, there is noise ...
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| When I move the mouse, or when the hard disk is very busy, there is noise coming from my speakers. |
The solution to this is to disable the NAP feature of the processor.
This is no mean feat however:
1) Install Apple X-Tools from the Mac OS installation CD-Rom.
2) Update X-Tools through software update.
3) Download and install "Chud Tools" 4.3.2 from www.apple.com
4) You'll now have an extra System Preference called Processor. (Apple Menu > System Preferences).
5) Inside the "Processor" System Preference panel, there's an option to disable "NAP". Unfortunately, this is on by default.
It is advisable to login as root and remove the "Developer" folder in the root of the system drive, to make things easier for users…
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Firmware Download was unsuccessful.
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| Firmware Download was unsuccessful. |
Be sure that no anti-virus software is running. In some cases following these steps can result in a successful firmware download.
1) Launch Pro Tools, when prompted to download the firmware, click "later"
2) Create a 96kHz session.
3) Go to Setups>Playback Engine and set the HW Buffer size to 1024.
4) Quit Pro Tools and relaunch, this time when prompted to download the firmware, click "Download".
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A grey dialog box with no text appears upon booting Pro Tools v6.7 (after ...
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| A grey dialog box with no text appears upon booting Pro Tools v6.7 (after the pug-ins load). The box only contains an OK button, but clicking it does not generate a response. Hitting the return key closes/crashes Pro Tools. |
This appears to be another symptom of a bad DC Harness with the Digi 002 and Digi 002 Rack. In three instances, sending the customer a new DC Harness has proved to solve this particular error.
Contact Digidesign Tech Support for further assistance.
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I purchased a Sony Vaio for use with my Digi 002. The Vaio's firewire ...
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| I purchased a Sony Vaio for use with my Digi 002. The Vaio's firewire port is an i.LINK® (IEEE 1394) interface port. Is the iLink FW port supported with my Digi 002? |
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Yes, just use the mini 4-pin to normal 6-pin firewire cable to connect the Digi 002 to the Vaio's iLink port.
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Release dates and versions for Avid Pro Tools LE.
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| Release dates and versions for Avid Pro Tools LE. |
Avid Pro Tools LE is a version of PT that is included in Avid Xpress Studio bundles (Avid Xpress Pro, Avid Pro Tools LE, Avid 3D animation, Avid FX compositing and titling, Avid DVD authoring, Mojo, and Digi 002 or Mbox).
06/28/04 version 6.5 (initial release)
09/04/04 version 6.5.1 ()
12/08/04 version 6.5.2 (support for Xpress Pro 4.6)
06/30/05 version 6.5.3 (support for Xpress Pro 5.1.3)
12/20/05 version 6.5.3r2 (support for Xpress Pro 5.2.1)
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Avid Xpress Pro and the Command|8
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| Avid Xpress Pro and the Command|8 |
Set up and troubleshooting with Command|8 and Digi 002 with Avid Xpress Pro is done by Avid Tech Support.
Avid Customer Support: Technical Support, Field Services, and Parts
Online Support: visit our Knowledge Base
Phone: Call 800 800 2843
Broadcast Call Letter Station Support
Call 800 NEWS DNG (800 639 7364)
Avid Xpress Pro and Avid Xpress DV
Check the latest tech notes and contact Avid Customer Support at http://www.avid.com/products/xpressdv/support
Below, however, is tech info from Avid site:
The Command|8 audio control surface made by Digidesign is ONLY supported with the PC x.5.1 releases of Newscutter, Xpress Pro and Media Composer Adrenaline. Previous releases- and the MAC versions are not supported. However the Command|8 is supported with the MAC versions Pro Tools only.
For information on setting this up in your Avid environment- please see the attached guide.
Here are some troubleshooting tips- and helpful hints for using this device:
*Make sure Command|8 or 002 are turned on before launching Avid application.
*USB hubs and extenders will not work with the Command|8
*If your faders intermittently jump or jitter there is a firmware upgrade on the Digidesign website to fix this issue. From www.digidesign.com navigate to Support then to Command|8.
*Faders are heat sensitive- writing automation with a blunt object could cause damage to the faders
*If you are not seeing the Command|8 showing up as a MIDI Controller is either Avid or Pro Tools, reloading the driver from the CD will usually fix this issue.
*If the Command|8 is displaying values late, more than likely the user has a USB hub- which is not supported, removing it will fix the issue.
*NOTE: The Command|8 must have another piece of Digidesign hardware in order to launch Pro- Tools such as 888, M-box or the 002.
*Be aware the 002 should not run on the same computer as Adrenaline- both use Firewire connections. Command|8 can run simultaneously because of it's USB connection.
From Avid website support pages
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