 DAE error -11.
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| DAE error -11. |
Verify that the correct version of DAE/DSI is installed.
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No sound output after updating to PT 5.01 LE and installing the "new" ...
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| No sound output after updating to PT 5.01 LE and installing the "new" Digidesign Control Panel. |
This customer was running OS 8.6. Removing the Control Panel and restarting the computer solved this issue. Also, tapping fingers when opening the Playback Engine Setup Window, is another indication of this problem. The Digidesign Control Panel is only compatible with OS 9 or higher.
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I can't access any of the documents in the HELP menu in Pro Tools 5.01
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| I can't access any of the documents in the HELP menu in Pro Tools 5.01 |
Acrobat Reader 4.0 must be installed for this Help menu to bring up the pdf.'s.
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At launch of Pro tools LE ,Cdf.dll can not be found.
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| At launch of Pro tools LE ,Cdf.dll can not be found. |
* Remove the wave driver, and the Windows\Inf\Other\DigidesignDALWDM.inf.
* Restart.
* Reinstall the wave driver.
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My SampleCell TDM is not available as a source on track inputs in Pro ...
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| My SampleCell TDM is not available as a source on track inputs in Pro Tools. How can I make this happen? |
Verify that the SampleCell Plug-In is installed in System Folder/DAE Folder/Plug-Ins.
Verify that the SampleCell Editor is version 2.1.
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"DAE Memory is Low" error while launching Pro Tools.
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| "DAE Memory is Low" error while launching Pro Tools. |
Verify that DAE and DigiSystem INIT version are compatible with the version of Pro Tools or Pro Tools LE.
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DAE 3.1 and higher freezes on launch for SampleCell users, or SampleCell ...
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| DAE 3.1 and higher freezes on launch for SampleCell users, or SampleCell INIT has a red "X" through it when booting. What is going on here? |
Remove the SampleCell INIT from the Extensions folder, since DSI 3.1 and greater includes the SampleCell INIT code.
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DAE error -2804 when launching Pro Tools.
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| DAE error -2804 when launching Pro Tools. |
Go to Apple Menu > Control Panels > Sound and set input and output to built-in.
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How do I optimize my PC for use with a Windows Digi 001, Tool Box, or ...
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| How do I optimize my PC for use with a Windows Digi 001, Tool Box, or Pro Tools Free system? |
Start with the fastest Pentium III or AMD Thunderbird Processor you can afford (single processor) and at least 192 MB of RAM.
IMPORTANT: See Dig i001 for Windows compatibility section of the Digidesign Website for complete compatibility requirements: http://www.digidesign.com/compato/
We have seen better performance on computers that have less components attached and non-custom versions of the BIOS or Windows. For maximum performance, a dedicated qualified ATA/IDE or SCSI disk drive with FAT32 file system is required.
All Pro Tools LE sessions should be stored on a dedicated drive and all Digidesign system files should be stored on the system boot drive. Although it is possible to record sessions to your PC's boot drive, this is not recommended and full 24-track performance is not guaranteed.
After Installing your Digi 001 hardware and software in your PC, please make the following adjustments to your Windows settings to ensure optimal performance:
Disable Auto-Insert Notification for CD-Rom and removable media drives:
* From the desktop, right-click My Computer and choose Properties.
* In the System Control Panel, click the Device Manager tab.
* Locate and double-click the device for your CD-ROM. In the CD Rom Properties dialog, click the Settings tab.
* Deselect the option for Auto Insert Notification and click OK.
* Repeat for any removable media devices, such as JAZ and ZIP drives.
* Close the System Control Panel.
Enable DMA for any IDE Drives:
* From the desktop, right-click on My Computer and choose Properties.
* In the System Control Panel, click on the Device Manager tab.
* Locate and double-click the device for your IDE hard drive. In the Disk Drive Properties dialog, click the Settings tab.
* Enable (check) the DMA option and click O.K.
* Repeat for any additional IDE drives.
* Close the System Control Panel. Restart computer.
Other Software and Hardware Affecting System Performance.
Pro-Tools LE can also be affected by other software and hardware drivers installed on your computer. For best possible performance, it is recommended that you:
* Avoid running other Windows programs at the same time as Pro Tools LE.
* Turn off any software utilities that run in the background, such as calendars and virus protection.
* Disable Windows System sounds. In the Sound Control Panel set the Sound Scheme to No Sounds.
* If your video display card supports it, enable Bus Mastering in the manufacturer's Control Panel.
* Disable any networking cards.
* Turn off any power management features of your system.
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After I installed Pro Tools Free, Pro Tools TDM or Pro Tools LE does not ...
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| After I installed Pro Tools Free, Pro Tools TDM or Pro Tools LE does not launch. |
Pro Tools Free will not run in conjunction with another version of Pro Tools. If you have installed Pro Tools Free over another version of Pro Tools, you will need to reinstall Pro Tools TDM or LE if you wish to use that version of Pro Tools.
Note that on the MAC all non Pro Tools Free components will be moved to the Obsoleted Digidesign Software folder.
If you are a Windows user have Pro Tools FREE installed on your computer, please do the following BEFORE installing the Digi001 or AMIII card in your computer:
1) Uninstall Pro Tools FREE (use the "Add/Remove Programs" applet in the Windows Control Panel)
2) Reboot your computer at least once
3) Turn your machine off and install the Digi001 or AMIII card
4) Proceed with the driver installation when you boot Windows, then Run the Pro Tools LE installer
If you don't remove Pro Tools FREE (and reboot) before installing the Digi001/AMIII card, you will need to reinstall the drivers. If you don't reinstall the drivers you will see 'DAE is low on memory' when you try to launch Pro Tools LE. To reinstall the AMIII/Digi001 drivers, go to Control Panel/System/Device Manager and bring up Properties for the AMIII/Digi001 device. Click the 'Update Driver' button on the Driver Tab and choose to browse for the driver files (in the WaveDriver98 folder on the Pro Tools LE Installer).
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