ProControl Fader Pack Support

       
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Unable to bypass plug-ins in Pro Tools 6.4, 6.6, 6.7.
 
Unable to bypass plug-ins in Pro Tools 6.4, 6.6, 6.7.
This may occur after taking ProControl, Control|24, or Command|8 offline.

Bringing the control surface back online, closing and reopening the session, or toggling the plug-in to inactive/active should resolve the problem. [Page View]
 
ProControl is not seen if Airport is enabled.
 
ProControl is not seen if Airport is enabled.
Airport 1.2 or higher SW from Apple's website, and with the appropriate settings (they happen to be the default), can now have PT on G4 "see" ProControl via my wired Ethernet hub (which the wireless Airport basestation is also connected to).Laurent

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Pro Tools 5.x crashes if a number of faders are moved before, during, ...
 
Pro Tools 5.x crashes if a number of faders are moved before, during, & after a play/rec, then stop command on Pro Control.
Fixed in Pro Tools 6.0.

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ProControl shows Master Faders that are technically hidden tracks. PT ...
 
ProControl shows Master Faders that are technically hidden tracks. PT should not show faders that are hidden.
Fixed in Pro Tools 6.4. [Page View]
 
In Pro Tools v6.x, the shift key doesn't allow user to solo additional ...
 
In Pro Tools v6.x, the shift key doesn't allow user to solo additional tracks on ProControl if user has solo button prefs set to "unlatch" mode
Fixed in Pro Tools 6.4. (for HD systems) or in Pro Tools 6.4.1 (for Mix systems).


[Page View]
 
Using a controller (HUI/ProControl) to change Plug In parameters does ...
 
Using a controller (HUI/ProControl) to change Plug In parameters does not dirty the save flag.
Fixed in Pro Tools 6.4.

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On the Input 2 connector of the ProControl, is channel 7 Left or Right ...
 
On the Input 2 connector of the ProControl, is channel 7 Left or Right in Stereo Mode?
In both Stereo and Surround modes, Channel 7 is Right and Channel 8 is Left on the input 2 connector of the ProControl.

The table on Page 18 of the ProControl Manual has a mistake where it incorrectly states the opposite.

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Entering system dump routine: "A Panic Server was not specified in the ...
 
Entering system dump routine: "A Panic Server was not specified in the boot-args, terminating kernel core dump, ethernet MAC address: 00:03:93:86:77:c0, ip address: 152.165.135.141" System crashes and hangs. Recording can be interrupted.
Appears to be caused in part by having an additional Ethernet card installed for use with ProControl, D-Control, Control|24 and LAN networks. Connecting to either the built in Ethernet or the add-on Ethernet PCI card still causes this error. Removing the additional card resolves this issue. [Page View]
 
Midi control surfaces stop working after installing Pro Tools 6.4 (Mackie ...
 
Midi control surfaces stop working after installing Pro Tools 6.4 (Mackie HUI, CM Labs Motormix, JL Cooper CS-10, Peavy PC-1600)
The following control surfaces were not tested with Pro Tools LE 6.4, and therefore are not officially supported. The Pro Tools LE 6.4 Installer CD contains an "unsupported" folder with the following control surface personality files:

* CM Labs MotorMix™
* JL Cooper CS-10™ MIDI series
* Mackie Designs HUI™
* Peavy PC-1600™


These are also available for download in the Support/Downloads/Control Surfaces section of the website at:

http://www.digidesign.com/download/controllers/

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Pro Tools doesn't see my ethernet controller after I upgraded from OS ...
 
Pro Tools doesn't see my ethernet controller after I upgraded from OS 9 to OS X. When I reboot in OS9, the ethernet controller is working fine.
1) Turn off the ProControl Main or Fader unit
2) Hold RecRdy8+DynIn7+Insert6
3) Power on the unit
4) To verify firmware was reset, Channel/Group LCD will say RESET

Note: After resetting the ProControl's firmware, you must launch Pro Tools and toggle "enable" in the Pro Control dialog (Setups/Peripherals/Pro Control). If the firmware of the unit does not match that of the software, a message will be posted: "Current firmware of Pro Control does not match that of Pro Tools... Do you want to download current firmware?" Click OK to update the firmware.

NOTE: you do not need an internet connection for this operation.

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