DigiDelivery Technical Requirements

4 questions to ask your ISP

To Send and Receive Deliveries
To send or receive a delivery, you must have the DigiDelivery Client software installed.

This software is compatible with:
  • Windows XP SP1 or SP2, Home and Professional
  • Windows 2000
  • Mac OS X 10.2 and higher
  • Mac OS 9.1 and higher
To send a delivery, you must have an account on a DigiDelivery appliance.
This appliance can be on your local network, or you can connect to it over the Internet.

You do not need an account to receive a DigiDelivery.

DigiDelivery Network Appliance Requirements
You do not need to own a DigiDelivery network appliance to send or receive deliveries, but it helps: With a Digidesign® Serv|LT™ or Serv|GT™ appliance, transfers will be much faster, you can exchange files with anyone in the world, you can customize your system, and you get automated reporting and customer support.

Digidesign Serv|GT and Serv|LT Network Appliances Requirements
  • Ethernet Internet connection (i.e., a router, cable modem, or DSL modem)
  • Static externally addressable IP address that is "always on." Most ISPs charge an additional monthly fee for a static IP address if you don't already have one. This cost can be substantial, so you should contact your ISP before purchasing DigiDelivery. Click here for 4 questions to ask your ISP to make sure you get the kind of service you need.
  • Open ports (usually open by default)
    Inbound: Outbound:

    22/tcp
    53/tcp
    53/udp*
    80/tcp
    123/tcp
    123/udp*
    443/tcp

    25/tcp
    53/tcp
    53/udp
    80/tcp
    123/tcp
    123/udp


  • Technically, 53/udp inbound and 123/udp inbound do not need to be open, but the firewall must allow responses to packets coming from those ports.
  • Access to a DNS server that will resolve public IP addresses
  • Approved Web Browser for Administration:
    • Windows XP: Internet Explorer 6.x or higher
    • Mac OS X: Safari 1.0 or higher. Internet Explorer 5.x might work but is untested.
    • Mac OS 9 is not qualified for administration of the appliance, and SSL security might not be enabled when logging into your appliance.